Frequently Asked Questions

Everything you need to know about our premium mattresses and furniture.

What is the standard delivery timeline for Duroflex products?

Most orders are processed and shipped within 5-7 business days. Custom-sized mattresses may take up to 10-12 business days depending on your location.

Does Duroflex offer a trial period for mattresses?

Yes, we offer a 100-night risk-free trial on select mattress models. If you are not completely satisfied, you can initiate a return for a full refund.

How do I claim a warranty on my purchase?

To claim a warranty, please keep your original invoice and warranty card. You can register your product on our website or contact our support team to initiate an inspection.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and offer No-Cost EMI options on eligible bank cards.

Are your mattresses certified for safety and quality?

Yes, our mattresses are crafted using high-quality materials and many models feature Triple Anti-Microbial fabric and ISO-certified foam layers for a healthier sleep environment.

Do you provide old mattress disposal services?

Currently, we do not offer direct disposal services, but we can recommend third-party recycling partners in select metropolitan areas.